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Experience, understanding and expertise in aged care
We have experience and with this comes knowledge on how to best care for older people. In providing a suite of health services tailored to your needs so you can make the most of every day.
Continuity of care
We tailor care to suit your needs with a care plan designed with you, for you. Should your circumstances change, you can also apply to access one of our residential care homes.
Experienced and caring staff
We adopt a rigorous recruitment procedure because we understand the importance of sending the right people into your home. Our staffs are selected for their caring nature and ability to connect with you.
Your health, wellbeing, and lifestyle are important to us. We know that everyone is different and so we offer a broad range of home care services to support you in the best possible way. We have trained, caring care workers who will support you with most services, as well as registered nurses, physiotherapists, occupational therapists, and other health care professionals.
We work with you to develop a comprehensive care plan focused on improving your quality of life. You can choose from a wide range of products and services such as:
Help around the home
Help around the home including light cleaning, changing bed sheets, washing and other day to day tasks. Garden maintenance services are also available.
Meal preparation
Meal preparation which can involve a care worker giving you a hand in the kitchen or preparing the whole meal for you.
Pet care
Pet care if you need a hand walking, feeding or washing your pet.
Transport services
Transport services whether it be a trip to the shop, appointments or socialising with friends.
Shopping support
Shopping support where a care worker accompanies you to the shops, or shops for you unaccompanied.
Personal care
Personal care including showering, dressing and grooming.
Respite and social support
Respite and social support through our social groups and respite centres. Enjoy stimulating activities and outings in a social setting. If you prefer staying home, our care workers can pop around for a cup of tea and a chat.
Nursing and allied health
Nursing and allied health provision in your home. You’ll have access to a range of health professionals including registered nurses, physiotherapists, exercise physiologists, occupational therapists and podiatrists.
Contact My Aged Care on 1800 200 422 to organise an assessment. The My Aged Care contact centre is open from 8am – 8pm Monday to Friday and from 10am – 2pm Saturday, local time across Australia.
You can nominate a family member or friend to represent you. Alternatively.
We can assist with:
My Aged Care will arrange for an assessor to visit you and review your care needs. The assessment is free of charge and is required in order to be approved for Government subsidised care.
If you are assessed as eligible for a government subsidy, the following will happen:
For a home care package, you will:
If you don’t receive an approval letter explaining your assessment outcome, call My Aged Care and request a copy.
Call Helen on 0428777030. We’ll make a time to meet with you to walk you through our services.
Once you are ready to commence your care services, our home care specialists can work with you to set lifestyle goals and create a personalised plan that helps you reach them.
Once your personalised plan is ready, sign a care agreement and start receiving the services you require.
Contact My Aged Care on 1800 200 422 to organise an assessment. The My Aged Care contact centre is open from 8am – 8pm Monday to Friday and from 10am – 2pm Saturday, local time across Australia.
You can nominate a family member or friend to represent you. Alternatively, call Helen on 0428777030 and we can make a referral on your behalf.
We can assist with:
My Aged Care will arrange for an assessor to visit you and review your care needs. The assessment is free of charge and is required in order to be approved for Government subsidised care.
If you are assessed as eligible for a government subsidy, the following will happen:
For a home care package, you will:
If you don’t receive an approval letter explaining your assessment outcome, call My Aged Care and request a copy.
Call us Helen on 0428777030 and we can set the wheels in motion. We’ll make a time to meet with you to walk you through our services.
Once you are ready to commence your care services, our home care specialists can work with you to set lifestyle goals and create a personalised plan that helps you reach them.
Once your personalised plan is ready, sign a care agreement with Anglicare and start receiving the services you require.
Your out of pocket, expenses will be determined by the program and the services you access. Under the new aged care reforms, the Australian Government has decided that everyone contributes to the cost of their care where they’re able. Depending on your circumstances, you may pay nothing, or the full cost of the services.
In cases of financial hardship, the fee can be reduced to ensure anyone who needs support can access it.
Get answers to the most common questions about Home Care.
Home care is provided to those generally over 65 who need support to remain independent at home, they encompass a wide ranging and include help around the home, meal preparation, social support, nursing, physiotherapy, shopping support and more.
You have the option of applying for government funding or paying privately. If you are a self-funded or partially self-funded in your retirement, you may have to contribute to the cost of your support. This fee, called an Income Tested Care Fee is determined by the government.
To be eligible for the Home Care Package program, you need to be:
• An older person in need of services to help you stay in your home
• A younger person with dementia or other special care needs that are not met through other specialist services
• Approved through My Aged Care
There are four levels of care and funding.
Level 1 supports with a basic level of support and is valued at approximately $9,000 per year
Level 2 will fund you for $15,750 worth of services
Level 3 gives you $34,250 worth of services
Level 4 home care package, you receive approximately $52,000 worth of care per year
Yes, it can. We offer in-home respite where our home care worker supports the client in their home while the carer takes a break. The Sanctuary offers short-term overnight accommodation allowing the carer a longer period of respite.
Time and time again, we hear that the process of searching for a home care provider can be quite a challenge. Costs and the terms used to describe costs can vary from one provider to another. For this reason, the Government has asked home care providers to publish their pricing information in a new standardised pricing comparability schedule on the My Aged Care Service Finder.
Some aspects of home care pricing may be more confusing than others, so we thought we would give you a run down. Here are some fees you should be aware of:
1. The Basic Daily Fee
2. Establishment and exit fees
These are fees to set up your services and transfer your package to another provider. There’s a lot of work that goes on in the background when transferring packages. The exit fee ensures a swift process.
When shopping for a provider, make a note to ask them:
We don’t charge an establishment fee but we do charge an exit fee of $450 which always comes out of the home care package and never out-of-pocket. If you don’t have funds remaining in your home care package, we won’t charge the fee.
3. Product bundle offers
Some providers offer you ‘off-the-shelf’ service bundles and while this may appear to be less complicated and offer you more value, in many cases it can mean that you pay for services you don’t actually use.
Providers who offer service bundles will often charge you the same, whether you use a portion, or all of the services in the bundle. It’s something to be aware of when you are selecting a provider. If your provider offers service bundles, you may want to check what you’ll pay if you don’t use all of the services, or if you are on hospital or social leave.
At Anglicare, we tailor your package to suit your needs. In consultation with you, we will develop a care plan that suits you, and you will pay for what you use.
4. Hourly rate
The hourly rate charged by providers can vary considerably. It can range from $35 to $110 and more.
In the case of care worker hourly rates, the variance is largely due to the structure under which the staff are hired. Some providers hire care workers under a self-employment structure where they encourage them to set their own hourly rate and work under an ABN. Under a self-employment structure, the provider does not pay superannuation, annual leave, sick leave, travel expenses, phone expenses, penalty rates, and many other benefits. In addition, the care worker is normally expected to pay a provider’s commission of about 5%.
The hourly rate can also vary from one service to another, so it’s important to look at all the services you need, to determine the total cost.
We offer our care workers above award wages, secure employment, and all the benefits listed above as well as ongoing, extensive training. We care for those who care for you, and when it comes to your health and well-being, it pays to consider the quality of care offered, not just the hourly rate.
This home care service is focused on your wellbeing and taking the stress out of performing day-to-day household chores. As you get older it can become difficult to perform the same tasks like you used to. This is especially true of individuals who own a large home. The space that may have been perfect for your family as your children grew up might now seem too big to manage.
Personal care duties are performed by qualified and compassionate care professionals. Caregivers can help with the following tasks as examples:
Home care workers can give you a hand with cooking and other household tasks.
Your home care professional isn’t just restricted to a single type of task either – imagine them as another connection in your support network as you grow older. They are there to help you with vital responsibilities around the home. They are also there to lend a kind ear if you need it.
If you require ongoing support while living at home, your own caregiver could use home care services to take a break. Here a care worker will cover the responsibilities of your regular carer for a specific period of time.
Nursing doesn’t necessarily mean a trip to the hospital or health clinic. Home care services offer the chance for a medical professional to come to your home on a regular basis and help to manage ongoing health issues. This includes medication, post-operative care and care for specific injuries or illnesses. You can access these services on an infrequent or regular basis depending on your needs and budget.
In home services also extend to palliative and end of life care for those who want to remain in their home in comfort for as long as possible.
Dementia can be challenging for the person living with the condition as well as their carer, but it’s important to know that dementia support is there for those who need it.
Sensitive nurses and care workers can come to your home to provide assistance with meal preparation, household tasks, medication management and a range of other tasks. Our care workers follow Anglicare’s ‘Rhythm of Life’ principles, which guide our staff to provide support and holistic care to meet the individual needs of each person, while encouraging independence.
Registered nurses and care workers can help with dementia care in your own home.
Once you’ve decided on the type of home care that suits you, securing a place in an in-home program is your next step. Here are a few of the support programs available:
A Home Care Package offers the client flexibility and freedom to develop a care plan that suits their lifestyle and needs. Home Care Packages offer care services for everything from help with a weekly grocery shop to complex ongoing nursing or dementia care requirements. Accessing this program requires a comprehensive assessment with a member of the Aged Care Assessment Team, who will determine whether you are eligible for a package, and the extent of your care needs on a scale:
Those who access Home Care Packages may be required to pay a Basic Daily Fee of 17.5 per cent daily fee of the single age pension basic rate (currently a maximum of $147.56 per fortnight according to the Department of Human Services).
You will also be means tested by Centrelink to determine if you need to pay an income-tested care fee. The fee varies based on yearly income and those on a full pension are normally not required to pay it.