Who we are

Hunter Valley Care is a family owned and operated Australian company, providing aged care services to our local community since 1981.

Our goal is to enhance people’s lives by providing excellence in aged care. We do this by employing expert people who are passionate about providing customised care services that celebrate individuality, support independence and encourage socialisation.

We currently operate three Residential Aged Care facilities located around Newcastle and Lake Macquarie.

We provide individualised aged care services in low care and high care Residential Aged Care, including hotel-type Extra Services to enhance our residents’ lifestyles.

We value and support the principle of ageing in place, providing people with the benefits of being able to remain in a familiar environment as their care needs progress. Our compassionate staff also specialise in Respite Care and Palliative Care.

Hunter Valley Care’s management structure includes an experienced Management Committee and dedicated long-standing employees experienced in the management and administration of Residential Aged Care services. Our Management Committee meets weekly to address quality control issues to ensure our aged care services remain effective and sustainable. We pride ourselves on being adaptable to meet the changing needs of our community.

All Aged Care facilities must meet accreditation standards set by the Department of Health and Ageing. Hunter Valley Care has an impeccable record in maintaining regulatory compliance. All our facilities have received continual accreditation that ensures we have a quality program of care. 

Our Vision

Our Vision Statement

Ensuring quality of care is effectively and efficiently given’

Our Mission

In an environment of care and respect, our aim is to:

  • Continue providing facilities that offer comfort, dignity, privacy and security.
  • Develop services and staff skills in response to the needs of the ageing and disabled.
  • Be a leader in quality care for the ageing.
  • Innovatively adapt to change.


Our Values Empowerment

We empower all those in our care to get the most out of life, no matter their age, health or lifestyle.


We strive to foster a relationship of mutual respect with all those in our care. We value all people as individuals and respect their choices.


We hold strong moral and ethical principles and place high importance on honesty in all our proceedings.


We act with compassion and understanding at all times to create a warm and caring environment for all clients.


We provide professional, effective service through our qualified and experienced staff and our commitment to continuous improvement.

Hunter Valley Care Staff

The Hunter Valley Care family is very proud of the team of compassionate people we work with.

As a highly respected industry leader with over 35 years expertise in aged care, our staff are exclusively concerned with providing the highest quality services, meeting the challenges of a multicultural modern society and redefining aged care as we know it.

We have a passionate team of management and administration staff, registered nurses and assistants in nursing, general service officers, lifestyle personnel and a diverse range of support staff. This comprehensive framework of almost 400 employees throughout our facilities share one common passion: ensuring quality in aged care is effectively and efficiently given.

Hunter Valley Care staff members have access to unique partnerships with the University of Newcastle and other Registered Training Organisations, providing student placement opportunities as well as accredited in-house nursing training and continuous upskilling for current staff.

These innovative partnerships assure all staff are provided with excellence in training, and supported in their pursuit of rewarding and highly challenging career opportunities, maximizing employee satisfaction and retention.

We are confident our highly-trained staff are the very best in the industry, and that Hunter Valley Care residents receive the pinnacle in compassionate, modern and innovative health care.

Our staffs are like part of our family. We hope they will feel like part of yours too.

If you are interested in working for Hunter Valley Care, please take a look at Our Career Opportunities.


If you are as passionate about caring for people as we are, we would love for you to volunteer with us. We seek volunteers to assist with caring, activities, cooking, cleaning and laundry.

Please note that volunteers must be registered with Hunter Volunteer Centre.

Please register your interest via the form below and we will contact you should a suitable volunteering opportunity be available.